Nondiscrimination Statement

"In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, religion, sex, familial status, sexual orientation, and reprisal."
Utilities

 

Kim Smith - Public Works Coordinator

989-772-4600 ext. 224

ksmith@uniontownshipmi.com

 

Angela Schofield

Public Works Department Administrative Assistant

(989) 772-4600 Ext. 223

aschofield@uniontownshipmi.com

 

  

Frequently Asked Questions

What do I do if I sell my house or move out of a rented house?

 Quarterly utility bills are for service and usage for the previous three months. When you move out of a house you need to have a final bill calculated. The utility billing staff needs some basic information including a final reading of your meter to compute the bill. In order to request a final bill you must fill out the attached form to request a service person be sent out to read the meter.  There is a $15.00 charge to process a final bill. Name and Address Change Form/Final Bill Request

What happens if my tenant doesn't pay the utility bill?

The utility billing staff follows the same collection procedures for rental property as owner-occupied property. Township Ordinance provides for unpaid utility bills to become a lien on the property. Therefore, landlords should check with the utility billing department prior to releasing the security deposit to determine if there is an outstanding utility bill.  Quarter bills, final bills, and payments can be looked up on our website or you can call the utility billing department at 989-772-4600 ext. 223 or 224. 

What happens if my utility bill payment is overdue?

If your account becomes delinquent you will be sent a delinquent notice approximately two weeks before the shut-off date. If the delinquent notice is not taken care of water service will be discontinued. Your bill, including any fees, must be paid in full before water service will be re-established. In accordance with Township Ordinance, any unpaid balance becomes a lien on the property and will be added to the next tax billing.

What happens when a due date falls on a weekend or holiday?

When a bill due date falls on a weekend or a holiday for which Township Hall is closed payments may be made in the drop box on a weekend or holiday.  These payments will be considered on time as long as they are in the drop box by 8:00 a.m. following the weekend or holiday after the due date.  Payments received after 8:00 a.m. on the day after the weekend or holiday will be considered late and a 15% penalty will apply.  Postmarks are not accepted as being an ontime payment.

Can you make payments when Township Hall is closed?

Payments may be dropped in the payment drop box at any time. The drop box is located to the right of the front door at the Township Hall which is located at 2010 South Lincoln Road, Mt Pleasant MI 48858. Payment must be by check or money order. If you have the bill, attach it to the payment or place it in an envelope. If you don't have the bill, please note your account number or address on your check or money order.  Payments can also be made online on this website. Postmarks are not accepted as being an ontime payment.

Do you look at postmarks to determine if bills are paid on time?

Payments must be received in the Township Hall on or before the due date to be considered on time. The Township does not look at postmarks to determine if mailed by the due date. The Post Office recommends allowing seven to ten days for postal delivery.

High Usage?

If you believe that your water bill has an error, please contact the utility billing department by e-mailing info@uniontownshipmi.com or by calling (989) 772-4600 ext 223 or 224. If you believe that your water bill is unusually high, please consider that you may have a leak and see the next question.

Why is my water bill so high?

If your water bill is unusually high, you may have a leak. Leaks can commonly occur in the following places:

 Toilets - The flapper is the most common source of problems. Turn the water supply valve off at the toilet and watch the level in the toilet bowl. If the level drops, replace the flapper and clean the flapper seal in the toilet tank. In addition, check the level in the tank. After flushing, the water should shut off when the tank level is about ½ inch to 1 inch below the overflow. If water does not shut off at this level, adjust the float in the toilet water tank. 

Water Softeners - After the softener has regenerated, check to see if water is still running down the drain. If it is, the softener needs to be repaired. Consider turning off and bypassing your softener.

Faucets - Dripping faucets should be repaired or replaced.

Furnace Humidifier - Inspect the humidifier float to make sure that it is shutting off the fill water at the level recommended by the manufacturer. Check your owner's manual for details.

Additional Information regarding water leaks

An easy way to check for a leak is to perform an Overnight Leak Check. To do so, follow these steps:

  • Locate your water meter inside your house.
  • Read and record it in the evening when you are done using water for the day. If you have a softener, pick a day that your softener will not be regenerating.
  • Read it again the next morning before you use any water. If your meter reading changed overnight when no one was using water, you have a leak.

If you find a leak, get it fixed as soon as possible!

Remember we do not issue credits for leaks. 

 

 

Consumer Confidence Reports

Consumer Confidence Report

This report is designed to inform you about the quality water and services we deliver to you every day.

2010 Report

2011 Report

2012 Report

2013 Report

2014 Report

2015 Report

2016 Report

 

 

Look Up Utility Payments

Look up  and pay your utility bills

This link gives you access to your water and sewer quarterly billing balance, payment history, usage history, and due date for properties connected to  Charter Township of Union  Water and/or Sewer.

Download Information

Name and Address Change Form/Final Bill Request/Cancel ACH

This form is used to change the name, address, and request a final bill for a Charter Township of Union water and/or sewer account.  


Water Shut-off/on request form

This form is used to request the water be turned off or on at the road in the Charter Township of Union.


 Township Design Requirements and Specifications

This document outlines the requirements and specifications for designing an extension or hookup to the Charter Township of Union water and/or sewer systems.


 ACH agreement

This form is used to initiate payment of water and sewer quarterly bills directly from a customer's bank account.


 Public Access TV

 

 Cable Franchise Story


 Water and Sewer Hookup Cost/Fact Sheet

This document provides useful information regarding the charges for connecting to the Charter Township of Union water and/or sewer systems.


Schedule of Residential Equivalents (REU)

This document provides the schedule of residential equivalents used for water and sewer hookup cost and quarterly billing.


Water and Sewer Frequently Asked Questions

This document answers questions regarding hooking up to the Charter Township of Union water and/or sewer systems.


Water and Sewer Quarterly Billing Rates and Information

This document provides the water and/or sewer rates, quarterly billing dates, and due dates for the Charter Township of Union water and sewer quarterly bills.


Cross Connection/Backflow Protection Information

MDEQ Cross Connection Information Brochure 

Cross Connection Rules Manual

Cross Connection Information Sheet

Frequently asked question